Ecommerce consultancy & growth
Looking for an ecommerce consultant? We are more than a web development agency. We're an ecommerce consultancy and growth agency. Our team works with clients to build a successful strategy around their ecommerce experience. A Unified website and strategies focus on growth and return on investment. Our 96% client retention metric demonstrates the quality of our ecommerce consultancy services.
We are Unified: your partners in ecommerce consultancy & growth
At Unified, our ecommerce specialists are dedicated to ensuring that your customers find you before they find your competitors. We enhance your online presence and drive business growth through comprehensive strategies tailored to your unique needs.
Our consultancy & growth services include:
Gain a better understanding of your roadmap priorities with a comprehensive ecommerce site audit. Our meticulous assessment covers SEO, user experience, security, and technical performance. You’ll uncover strengths, weaknesses, and growth opportunities to optimize your site. These insights help us enhance customer engagement and drive conversions.
Empower your ecommerce capabilities with bespoke user and competitor research. We utilise the latest technology to analyse businesses' unique consumer behaviour patterns. This allows you to more tailor your offerings. Gain insights into competitors’ strategies, market positioning, and gaps to refine your approach. This lets us to craft compelling campaigns, enhance user experience, and seize untapped market opportunities. Partnering with us ensures sustained growth and a competitive edge.
Has your team been contemplating new ideas for your ecommerce business? Looking to migrate to a new platform launching in a new country or even committing to a digital transformation project? Discovery workshops are a cost-effective way of determining if your business plans will a good ROI. You’ll work with our team of experts who will draw upon their own experience and knowledge of the wider industry. Together, we'll you decide on a plan to move your business forward.
Delve into comprehensive planning and strategising sessions. Map out growth avenues designed for ecommerce businesses. Explore market trends, consumer behaviours, and innovative strategies. Optimise operations, amplify brand presence, and carve a roadmap for sustainable growth. Uncover opportunities, refine strategies, and position your retail business for unparalleled success.
Selecting the right ecommerce platform is key to your ecommerce business's long-term success. We streamline this process by understanding your brand's unique requirements and goals. We test platforms such as Magento, Shopify and Big Commerce for suitability. Our recommendations are tailored to match your scalability, customisation, and integration requirements. We assist in identifying these suitable technology integration partners across the entire ecosystem. We work only with trusted partners to put in place the latest innovations for our clients. This ranges all the way from headless CMS and PIM to checkouts, shipping, and email marketing. We will find a seamless, future-proofed tech ecosystem that aligns with your long-term business vision.
Embark on a transformative journey with our digital transformation offerings, tailored for ecommerce. We use a mix of our ecommerce consultancy and growth services to transform your business's operations. This may include a complete site design overhaul or implementing innovative technologies. Our goal is to enhance operational efficiencies and increase ROI. Our holistic approach integrates innovative solutions, ensuring a future-proofed infrastructure, and amplifying business agility. We help you unlock unparalleled growth opportunities in the evolving digital landscape.
Ready to unify with expert ecommerce consultancy?
Site audits
Our comprehensive site audit assessments delve into critical areas including SEO, user experience, security, and technical performance. By meticulously evaluating your site's current state, we identify its strengths, pinpoint weaknesses, and uncover significant growth opportunities. These actionable insights enable us to craft tailored optimisation strategies that enhance customer engagement and drive higher conversion rates.
Our goal is to ensure your ecommerce platform is operating at peak performance and is well-positioned for sustainable growth. With our site audit services, you'll receive a clear and strategic roadmap for continuous improvement and long-term success.
User and competitor research
User and competitor research delves into critical aspects of your ecommerce landscape, including customer behaviour, market trends, and competitive positioning. By meticulously analysing your target audience's needs and preferences, as well as evaluating your competitors' strategies and performance, we identify key strengths, weaknesses, and opportunities. These actionable insights enable us to develop tailored optimisation strategies that enhance customer engagement, differentiate your brand, and drive higher conversion rates.
We aim to ensure your ecommerce platform exceeds market expectations, positioning you for sustainable growth and competitive advantage. With our user and competitor research services, you'll receive a detailed and strategic roadmap for continuous improvement and long-term success.
Discovery workshops
Discovery workshops are designed to provide deep insights and a comprehensive understanding of your ecommerce business and its potential. These interactive sessions are tailored to help you explore and define key aspects of your digital strategy.
We begin by diving into your business objectives, target audience, and market positioning. This foundational understanding helps us align our strategies with your specific goals and challenges. From there, our team identify unique opportunities for growth and innovation within your ecommerce landscape. We focus on uncovering new market segments, potential product enhancements, and innovative approaches to customer engagement. We ensure that you leave the workshop with a clear, actionable plan to drive your ecommerce success.
Ecommerce roadmaps / strategy
Our ecommerce roadmaps and strategy services are designed to provide a clear, actionable plan that aligns with your business goals and drives sustainable growth.
Our ecommerce roadmaps and strategy services provide a clear, strategic direction for your business, helping you achieve long-term growth and success. Unlock the full potential of your ecommerce operations and navigate the complexities of the digital marketplace with confidence.
Partner and platform selection
Selecting the right partners and platforms is crucial for the success of your ecommerce business. Our partner and platform selection services are designed to guide you through this critical process, ensuring you make informed decisions that align with your business goals and drive growth.
With our expertise in leading ecommerce platforms such as Shopify, Magento, BigCommerce, and others, we provide detailed comparisons and recommendations. We consider factors like scalability, ease of use, customisation options, and integration capabilities to find the best fit for your business.
Digital transformation
Our digital transformation services are designed to guide your business through this complex process, ensuring seamless integration of new technologies and strategies.
We begin with a comprehensive assessment of your current digital landscape, identifying areas for improvement and opportunities for innovation. Our team helps you select and integrate the latest technologies that align with your business goals. This includes ecommerce platforms, customer relationship management (CRM) systems, and other digital tools that enhance operational efficiency and customer experience.
Navigating the complexities of digital transformation requires effective change management. We provide comprehensive support to manage the transition, including training, communication plans, and ongoing consultancy to address challenges and ensure smooth implementation.
Ecommerce consultancy FAQs
At Unified, our ecommerce specialists are here to answer your questions and provide solutions that set your business apart. Our FAQ section covers everything you need to know about enhancing your online presence and driving growth through strategies tailored to your unique needs.
Ecommerce consultancy is the practice of advising and providing tailored solutions and expert guidance to businesses to help their online presence and performance.
This usually takes the form of analysing a brand’s existing website and suggesting new strategies and technologies to improve online sales and customer experience.
Generally this takes the form of a site audit.
Perhaps your sales have plateaued, or you believe the online side of the business is not performing as well as expected. You may be a bricks and mortar brand that has dipped its toe in ecommerce but has not invested fully in digital transformation.
it could be worth investing in a fresh pair of eyes to provide some new ideas and alternative ecommerce growth strategies. An ecommerce consultancy agency is a good place to start the process.
The consultancy will be able to offer recommendations on:
Discovery workshops
Ecommerce Strategy (+ Roadmaps)
Conversion Rate Optimisation
Design & UX
Digital Marketing Strategies
User and Competitor Research
We learn about you and your business. Who your target audience is, what your business goals are, where you see yourself in the market now – and where you’d like to be.
Utilising our extensive experience, we will advise on specific areas of opportunity for you. We’ll uncover potential new markets, onsite optimisation opportunities and enhanced customer engagement strategies. We devise an action plan, leaving you with a clear route to success.
Discover more about our discovery workshops.
An informed partner who is easy to work with and has clear processes. Reviewing previous ecommerce strategies (and their successes) to understand how it could work with you.
Clarity is a key factor in any relationship, but especially with a consultancy with whom you’re trusting future growth. Understand how information is communicated, how collaboration happens and what success would look like.
Yes. A core element of your continued success is down to working with the right partners. We will analyse your specific requirements and use our expertise to match them to the best suppliers in market. From ecommerce platforms to email service providers, we can negotiate and integrate on your behalf.
We take a holistic view to the partner selection process – taking into account scalability and omni-channel compatibility – to recommend an optimal list of complementary partners.
Yes. We research existing user behaviour to unearth onsite opportunities for improved customer experience, and competitor strategy to identify key strengths and weaknesses. These insights inform our strategic roadmap.
Find out more about user and competitor research.
Digital transformation is an ongoing process that involves integrating digital technology into all areas of a business. It fundamentally changes how the business operates and delivers value to customers. It’s more than just implementing new technologies. It focuses on rethinking and optimising business processes, culture, and customer experiences to meet the evolving demands of the digital economy.
